Robinder Ohri Memorial Foundation (ROMF)
Effective Date: 1st September 2026
Website: https://romf.org.in/
1. Introduction
The Robinder Ohri Memorial Foundation (ROMF) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how ROMF collects, uses, stores, protects and shares information when you visit our website, contact us, express interest in our initiatives, participate in our programmes, explore partnership opportunities or support our work.
Our mission is rooted in service, integrity, dignity and empowerment. We aim to uphold these values in the way we handle your personal information.
By using this website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek it separately in the manner prescribed by applicable law.
2. Information We May Collect
Depending on how you interact with our website, ROMF may collect the following categories of information:
A. Personal Information
When you contact us, submit an enquiry or express interest in our work, you may provide:
- Full name
- Email address
- Mobile or telephone number
- Organisation or institutional affiliation
- Subject and contents of your message
- Other information you voluntarily provide
B. Donation and Contribution Information
If you choose to support ROMF financially, information necessary to process and acknowledge your contribution may be collected, including your name, contact details, contribution amount and transaction reference.
Where online payments are processed through a third-party payment gateway, payment card, banking or other sensitive payment credentials are handled by that provider in accordance with its applicable policies. ROMF does not intend to collect or store complete payment credentials on its website.
C. Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration. This may include your IP address, browser type, device information, pages visited, referral source, approximate location derived from technical information and website access timestamps.
D. Communication Preferences
If you subscribe to updates or opt in to receive communications from ROMF, we may record your preferences and relevant consent details to manage those communications.
3. How We Use Your Information
ROMF may use your information for legitimate, specified purposes, including:
- Responding to enquiries and requests for information.
- Communicating about our projects, programmes and social initiatives.
- Managing donor, volunteer, institutional and partnership relationships.
- Processing and acknowledging contributions and donations.
- Maintaining records required for accounting, reporting and legal compliance.
- Sending newsletters or updates where you have opted in or where otherwise permitted by law.
- Improving website functionality, usability, accessibility and security.
- Detecting and preventing fraud, misuse or unauthorised access.
- Meeting applicable legal, regulatory and administrative obligations.
We will not use personal information for purposes incompatible with those for which it was collected, except where permitted or required by applicable law.
4. Legal Basis for Processing
ROMF will handle personal information in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and the applicable rules and provisions as they come into force.
Where required by law, we will obtain valid consent before processing personal data. Where another lawful basis applies, we will process information within the scope permitted by that basis.
You may withdraw consent where processing is based on consent. Withdrawal will not affect the lawfulness of processing carried out before withdrawal, and certain information may still need to be retained where legally required.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve performance.
Depending on the tools enabled on the website, these technologies may include:
- Essential cookies needed for website functionality.
- Preference cookies that remember your settings.
- Analytics technologies that help us understand website traffic.
- Embedded content or third-party tools that may set their own cookies.
Where required, we will seek consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
For further information, ROMF may publish a separate Cookie Policy if its website configuration requires one.
6. Sharing of Information
ROMF does not sell your personal information.
We may share relevant information with the following categories of recipients, where necessary and permitted by law:
Service providers: Website hosting providers, technical support teams, email service providers, analytics providers and other vendors supporting our operations.
Payment service providers: Third-party payment gateways, banks and related service providers involved in processing donations or contributions.
Professional advisers: Auditors, accountants, legal advisers and other professional consultants where required for legitimate organisational purposes.
Project and institutional partners: Relevant organisations or institutions where information sharing is necessary for a programme, initiative or collaboration and is appropriately authorised.
Government and regulatory authorities: Where disclosure is required by applicable law, a court order or a lawful direction from a competent authority.
We expect relevant service providers to handle information appropriately and apply suitable safeguards. Where required, appropriate contractual and other protective measures will be used.
7. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms, payment gateways, maps, videos or other third-party services.
These services operate under their own privacy policies and terms. ROMF does not control the privacy practices of external websites and is not responsible for their independent data collection or use.
We encourage you to review the relevant privacy policies before submitting personal information to third-party services.
8. Data Security
ROMF seeks to protect personal information through reasonable technical, organisational and administrative safeguards appropriate to the nature of the information and the risks involved.
Depending on the systems used, safeguards may include access restrictions, secure connections, password protection, software updates, backups and appropriate controls for service providers.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we will take appropriate measures to protect information and address security incidents in accordance with applicable law.
9. Data Retention
ROMF retains personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain relevant organisational records, resolve disputes, enforce agreements or comply with legal and regulatory obligations.
Retention periods may vary depending on the type of information and the reason for processing.
When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements and legitimate retention obligations.
10. Your Rights and Choices
Subject to applicable law, you may have the right to:
- Request information about the personal data we process about you.
- Request correction or updating of inaccurate or incomplete information.
- Request erasure of personal data where applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance regarding the handling of your personal information.
- Exercise any additional rights available under applicable law.
To exercise these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before acting on a request.
We will respond within the time limits prescribed by applicable law. Some requests may be limited where information must be retained to comply with legal obligations or where another lawful exception applies.
11. Children’s Privacy
ROMF supports initiatives that benefit children and young people, particularly in education and community development.
Our website is not intended to encourage children to submit personal information independently. We ask parents, guardians and authorised representatives to assist children when providing information online.
Where personal data relating to children is processed, ROMF will follow applicable legal requirements, including requirements relating to parental or guardian consent and any applicable exceptions.
12. Communications and Newsletters
If you opt in to receive newsletters, programme updates, event announcements or other communications from ROMF, we may use your contact information for those purposes.
You may opt out of non-essential communications at any time by using the unsubscribe option, where available, or by contacting us directly.
Even if you opt out of promotional communications, we may still contact you when necessary to respond to an enquiry, acknowledge a contribution or fulfil a legal or administrative obligation.
13. International Data Transfers
Some third-party service providers used by the website may process or store information outside India.
Where personal data is transferred outside India, ROMF will follow applicable Indian legal requirements and any relevant restrictions or safeguards that apply to such transfers.
14. Changes to This Privacy Policy
ROMF may update this Privacy Policy from time to time to reflect changes in our website, activities, service providers or applicable laws.
Any revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.
Where required by law, we will provide additional notice or seek consent for material changes.
15. Contact Us and Grievances
If you have questions about this Privacy Policy, wish to exercise your privacy rights or would like to raise a concern about the handling of your personal information, please contact:
Robinder Ohri Memorial Foundation (ROMF)
Website: https://romf.org.in/
Email: info@romf.org.in
Location: Gurgaon, Haryana, India
Please include “Privacy Request” or “Privacy Grievance” in the subject line of your email so that your request can be directed appropriately.
We will review and respond to privacy-related requests in accordance with applicable law.
Robinder Ohri Memorial Foundation (ROMF)
Compassion. Commitment. Change.